Guarantee
Our Guarantee
At Hausmoi.com, your satisfaction is our priority. We are committed to providing not only premium-quality products but also exceptional service to ensure your shopping experience is seamless and enjoyable. That’s why we proudly offer a 30-day money-back guarantee from the date of your order.
How It Works:
- Our customer service team is here to assist you from Monday to Friday, 9 a.m. to 6 p.m. (Eastern Time). Feel free to reach out anytime at support@hausmoi.com.
- If you’re unsatisfied with your purchase, we’ll provide you with a clear return and refund process, including a return address to send the product back.
- You can find detailed information about our return and refund policies at the bottom of our website for your convenience.
Refund Details:
- Refunds will be processed promptly, excluding a small fee of 5% of the purchase cost and 2% for labor costs, to ensure fairness and consistency in our policies.
We genuinely want you to love your experience with Hausmoi.com, but we also strive to maintain guidelines that are transparent and fair for everyone.
No matter your concern, our team is ready to help. Contact us anytime at support@hausmoi.com, and we’ll work diligently to resolve your issue. Your satisfaction means everything to us.